Privacy Policy

Thank you for visiting our website. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

This website is owned and operated by Veloy, a company providing business consulting and digital solutions. If you have any questions about this policy or how we handle your data, you can contact us at:

Email: info@veloy.ai

2. Data We Collect

When you interact with our website, we may collect the following personal data:

First and last name
Email address
Phone number
Company name
Industry
IP address
Geographic location (e.g., city, country)
Job title (if submitted)
Browser and device information (e.g., user agent)
Website usage data (e.g., pages visited, links clicked)
Referral source (e.g., how you found our website)
Preferred contact method (if submitted)
Feedback or survey responses
Social media profiles (if voluntarily shared)

We collect this information via:

Contact form submissions
Newsletter sign-up forms
Cookies and analytics tools
User surveys or feedback forms

3. Purpose of Data Processing

We process your personal data for the following purposes:

Marketing: To send promotional emails, offers, and newsletters (only with your consent).
Customer Support: To respond to inquiries and service-related messages.
Service Improvement: To improve our services based on feedback or usage behavior.
Newsletter and Communication: To share company news and updates.
Legal Compliance: To meet legal obligations and maintain records.
Website Analytics: To analyze usage patterns, optimize content, and enhance user experience.
Audience Targeting: To deliver more relevant marketing based on user data such as location or behavior.

4. Legal Basis for Processing

We process your data on the following legal grounds:

Your explicit consent (Article 6(1)(a)) — for marketing, newsletters, cookies, and analytics.
Our legitimate interest (Article 6(1)(f)) — to improve our services and support operations.
Legal obligations (Article 6(1)(c)) — when required by applicable law.

5. Data Retention

We retain your personal data for a maximum of 24 months from the date of collection unless:

You withdraw consent earlier.
Continued retention is required by law.

After that period, your data will be securely deleted or anonymized.

6. Third-Party Services

We use trusted third-party service providers who may process your personal data on our behalf. These may include:

Email marketing platforms (e.g., Mailchimp, HubSpot)
CRM systems
Web analytics tools (e.g., Google Analytics)
Form processing or survey tools

These providers are contractually obligated to protect your data and comply with GDPR standards.

7. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

8. Your Data Rights

Under GDPR, you have the right to:

Access your data
Correct inaccuracies
Request erasure
Object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at info@veloy.ai

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic
Track user behavior (e.g., pages visited, buttons clicked)
Store user preferences
Improve marketing performance

You can control cookie settings via the pop-up banner when you first visit our site.

10. Data Security

SSL Certificate
TLS 1.3 Encryption
DDoS Protection
Level 1 PCI Compliance

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will:

Notify users via email (if you have provided an email address and opted in to communications)

We encourage you to review the Privacy Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us: